Frequently Asked Questions
When There's a Death...
What do I do when someone dies?
The first thing to do is contact the person's doctor, so a Death
Certificate can be issued. If the person dies in hospital, then the
medical staff there will organise the Death Certificate. If no pre-made
arrangements exist, then you will be required to do the following:
- Contact a funeral director and arrange for the transfer of the body into their care.
- Organise the funeral service.
- Decide on burial or cremation.
- Choose a style of memorial and a suitable location.
Are there any rules for funerals?
You can choose to commemorate your friend or relative in any way you like provided the following measures are taken:
- Deceased are placed in a coffin or casket for burial or cremation.
- Coffins for cremation must be combustible.
Cremation
How do I know I am getting the correct ashes?
A rigorous identification and documentation procedure is used to
ensure that families receive the ashes of their loved ones. An
identification tag is placed on the coffin, which indicates a surname
and a unique reference number. The identification plate stays with the
coffin from its arrival through to the final storage, ensuring that
each cremation is kept entirely separate. If you'd like to know more
about our cremation process, please click here to view a walkthrough of our crematorium.
Are the coffins reused?
No, they're not. The coffin and body are both placed in the
cremator. When the coffin has metal handles or fittings, these are
removed and destroyed so they can not be re-used and disposed of
appropriately.
Park Procedures
Is Bunurong held accountable by any codes of practice or ethics?
Yes, as a member of the Australasian Cemeteries & Crematoria
Association, and the Cemeteries & Crematoria Association of
Victoria, Bunurong staff are required to uphold their stringent codes
of conduct.
What types of adornments am I able to place on a memorial?
You are able to place fresh or artificial flowers in vases provided
by the Park. Any items that are breakable or deemed dangerous to other
visitors are not permitted. You are advised to check with cemetery
staff before you place any item on a memorial, as unapproved items will
be removed from the grounds. To find out more about the types of
adornments permitted, please click here.
Is there any tenure on memorials in Bunurong Memorial Park?
There is no tenure on memorials in Bunurong Park provided you keep
us updated of any changes of address, we can renew the 'Right of
Interment' for you and your family free of charge. For further details
of our tenure policies, please click here.
Can ashes be scattered in the park?
Scattering of ashes in an undisclosed location is free-of-charge in
conjunction with the purchase of any memorial. To find out more about
our scattering procedures, please click here.
